Changes are coming to Virtual Branch and Virtual Bill Pay on Thursday July 22, 2021. The free upgrades will affect Virtual Branch, Virtual Bill Pay and your First Cal Fcu app.
What You Need to Know:
Virtual Branch/First Cal Fcu app – Will display a fresh new look. Your Login information will remain the same and you will no longer see your “Security Phrase”.
New CheckFree® Bill Pay – A new streamlined look will be displayed, and your merchants/bill information will still be there. You will have the ability to request e-bills and have greater flexibility in setting up and scheduling payments. PLEASE MAKE SURE YOU VERIFY THE CORRECT ACCOUNT THE PAYMENT IS TO BE MADE FROM.
July 8, 2021 New enrollments to Virtual Bill Pay will be suspended/stopped until July 22, 2021. (All current users will still have access to make and set up payments until July 20th.)
Weeks of July 19th and July 26th – When setting up or scheduling time sensitive payments, please allow additional processing time.
July 20th and July 21, 2021 Bill Pay will be unavailable until upgrade completed at noon on July 22, 2021. (Prescheduled bills will still be paid.)
July 22, 2021, Virtual Branch/First Cal Fcu app and Bill Pay will be unavailable 1:00 am until 12:00 pm.